Dream Career in Sleep Excellence
6 days ago
We're more than just a mattress company – we're dedicated to helping people sleep well, so they can live well. As a Sleep Expert at Mattress Firm, you'll be part of a dynamic team that's passionate about providing exceptional customer experiences.
About the RoleWe're seeking highly motivated and customer-centric individuals who are eager to create life-changing in-store experiences for our customers. Your journey will begin with an extensive retail sales training program that empowers you to develop strong relationships, provide expert product knowledge, and drive individual sales performance.
Key Responsibilities- Create an environment where customers feel valued and supported by cultivating strong relationships.
- Provide technical product information and serve as a subject matter expert to customers.
- Drive individual sales performance and key performance indicators while demonstrating company values and supporting initiatives.
- Maintain customer relationships during and after purchase, resolving issues and sending delivery reminders as needed.
- Stay informed about competitors, advertisements, and services offered by rival companies.
- Leverage social media to positively impact brand awareness and increase sales.
In addition to competitive pay, you'll enjoy a range of benefits, including:
- A comprehensive education path designed to support your learning and development in specialty retail.
- A performance-based bonus after six months of employment.
- Excellent career growth opportunities through on-the-job training and development programs.
- 401(k) matching, mental health resources, medical, dental, prescription, and vision plans.
- Get paid on-demand, base pay, or uncapped commission.
- Employee discounts on Mattress Firm sleep products and accessories.
We value diversity, inclusion, respect, integrity, customer focus, and innovation. We're committed to maintaining a non-discriminatory work environment and welcome applicants from all backgrounds. If you're passionate about delivering exceptional customer experiences and driving sales, we encourage you to apply.
Career Growth and BenefitsAs a Sleep Expert at Mattress Firm, you'll have access to award-winning talent development programs, including education paths, on-the-job training, and performance-based bonuses. Enjoy a rewarding salary range of $68,000 - $112,000 per year, plus benefits and opportunities for growth and advancement.
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