Customer Support Representative
4 weeks ago
About ColorPro Finishers
\We are a company dedicated to providing top-notch customer service. As a Remote Customer Service Representative, you will play a key role in helping us achieve this goal.
\Estimated Salary: $45,000 - $60,000 per year
\You will be responsible for delivering outstanding customer support via phone, email, and live chat channels. This includes responding promptly to customer inquiries with professionalism and empathy, providing accurate information and guidance to address customer concerns and resolve issues, managing and prioritizing incoming customer requests through multiple communication channels, and maintaining detailed records of customer interactions and transactions.
\To succeed in this role, you will need strong problem-solving abilities and attention to detail, excellent verbal and written communication skills, and the ability to multitask and thrive in a fast-paced environment. Additionally, proficiency with computer systems and software applications is required.
\Benefits:
\We offer a comprehensive total rewards package that includes competitive premiums for medical, dental, and vision, paid time off and flexible holiday program, company-paid disability (includes paid maternity leave), and life insurance, paid family leave, retirement plan with employer match, flexible work schedules (hybrid or remote, when possible), education and training assistance, employee assistance program, and employee discounts.
\EEOC Statement:
\We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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