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Hospitality Operations Supervisor

2 months ago


Natick, Massachusetts, United States Distinctive Hospitality Group Full time

Position Overview
Distinctive Hospitality Group is on the lookout for a dedicated Operations Supervisor to enhance our team. In this pivotal role, you will be tasked with managing and streamlining the everyday functions of our establishment.

This position is ideal for individuals who excel in dynamic settings and possess a strong commitment to outstanding guest service.

Key Responsibilities
  • Oversee and coordinate the daily functions of the property
  • Evaluate and interpret operational metrics to pinpoint improvement opportunities
  • Design and execute processes and systems aimed at boosting operational efficiency
  • Ensure adherence to company policies and operational standards
  • Train and mentor team members to promote seamless operations and high performance
  • Serve as the Manager on Duty
  • Enhance Guest Service Scores
  • Drive profitability
Qualifications
  • Demonstrated experience in operations supervision or a related position within the hospitality sector
  • Exceptional organizational and leadership capabilities
  • Strong analytical and problem-solving skills
  • Adaptability and mobility
  • A minimum of 5 years of recent hotel experience in various departments such as Rooms, Front Office, Banquet, or Outlets
Preferred Skills
  • Familiarity with Hilton or IHG operational systems
Benefits
  • Competitive annual salary: $80,000
  • Comprehensive health insurance
  • Retirement savings plan with employer contribution
  • Paid time off
  • Opportunities for professional growth and development
  • A vibrant and inclusive workplace culture
  • Potential for career advancement within the organization

About Distinctive Hospitality Group
Distinctive Hospitality Group is a premier hospitality organization headquartered in Natick, Massachusetts. Our mission is to deliver exceptional service and unforgettable experiences to our guests. With a portfolio of upscale hotels and dining establishments, we are dedicated to excellence in every facet of our operations. Join us and become part of a forward-thinking, innovative, and guest-centric company.