Nelnet Collections Specialist II
2 weeks ago
Nelnet is a leading provider of student loan servicing and collection services. We are seeking a highly motivated and organized Collections Specialist II to join our team.
The ideal candidate will have a strong background in customer service and collection, with the ability to communicate effectively with borrowers and resolve delinquencies in a timely manner.
Responsibilities will include:
- Initiating manual outbound collection attempts via auto-dialer
- Establishing payment arrangements with borrowers
- Determining the most appropriate plan of action to resolve past due accounts
- Providing education to borrowers on the seriousness of the issue
- Updating demographic and other additional information on borrower accounts
We offer a competitive pay rate of $14.00 per hour, plus a monthly commission plan of up to $1,250 per month.
Eligible candidates must reside within a 60-mile radius of Lincoln, NE, Brownsville, TX, and Atlanta, GA.
Nelnet is an Equal Opportunity Employer and complies with Executive Order 11246.
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Nelnet Collections Specialist II
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