Nelnet Collections Specialist II

2 weeks ago


Burleson, United States Nelnet Full time

Nelnet is a leading provider of student loan servicing and collection services. We are seeking a highly motivated and organized Collections Specialist II to join our team.

The ideal candidate will have a strong background in customer service and collection, with the ability to communicate effectively with borrowers and resolve delinquencies in a timely manner.

Responsibilities will include:

  • Initiating manual outbound collection attempts via auto-dialer
  • Establishing payment arrangements with borrowers
  • Determining the most appropriate plan of action to resolve past due accounts
  • Providing education to borrowers on the seriousness of the issue
  • Updating demographic and other additional information on borrower accounts

We offer a competitive pay rate of $14.00 per hour, plus a monthly commission plan of up to $1,250 per month.

Eligible candidates must reside within a 60-mile radius of Lincoln, NE, Brownsville, TX, and Atlanta, GA.

Nelnet is an Equal Opportunity Employer and complies with Executive Order 11246.



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