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Customer Service Specialist

1 week ago


New Haven, Connecticut, United States ASSA ABLOY Full time
Customer Service Support Specialist

Career Opportunities: Customer Service Support Specialist (32107)

Achieve Success with Our Customer-Focused Team

We are seeking a highly skilled and motivated Customer Service Support Specialist to join our team in Connecticut.

The ideal candidate will have strong analytical and problem-solving skills, attention to detail, and exceptional interpersonal and communication abilities.

You will be the primary point of contact for Distributors, Wholesale Channels, and DSS Sales Teams, providing expert guidance and assistance, responding promptly and accurately to inquiries, and resolving issues related to customer orders.

You will collaborate closely with internal teams, including engineering, order entry, shipping, finance, and profit center, to meet and exceed customer requirements.

This position requires a strong understanding of Enterprise Resource Planning (ERP) systems, proficiency in Microsoft Outlook, Excel, and Word, and a collaborative mindset thriving in a fast-paced environment.

In return, we offer a competitive salary, medical, dental, vision benefits, 401K w. employer match and Roth IRA contribution, and corporate discounts.

**Job Benefits**

  • Competitive salary
  • Medical, dental, vision benefits
  • 401K w. employer match and Roth IRA contribution
  • Corporate discounts