Retail Sales Associate

2 days ago

Rochester, New York, United States Verizon Full time
About Verizon

Verizon is a leading provider of technology and communications services, transforming the way we connect around the world. We're a human network that reaches across the globe and works behind the scenes. Our mission is to anticipate, lead, and believe that listening is where learning begins. We strive to make a positive impact on our communities and the world at large.

Job Summary

We're seeking a highly motivated and customer-focused Retail Sales Associate to join our team. As a Retail Sales Associate, you will be responsible for generating retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network. You will learn and uncover customers' needs by creating connections and asking the right questions. You will position product insights and solution recommendations to provide customers with a complete top-down sales solution. You will close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.

Responsibilities
  • Generate retail sales by using your passion for cutting-edge technology and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Closing sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Requirements
  • High school diploma or GED.
  • One or more years of work experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Preferred Qualifications
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.

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