Customer Service Representative
6 days ago
About Us
Penn Color is a global developer and manufacturer of color concentrates, masterbatches, pigment dispersions, and additives. We inspire the world's leading brands to push the boundaries of color and function.
Job Summary
We are seeking a passionate and collaborative individual to join our commercial team. As a Customer Service Representative, you will partner with our outside sales team to enhance the overall customer experience through high-level support and service.
Key Responsibilities
- General account management, including customer correspondence and order confirmation
- Order entry, follow-up, and issue resolution
- Inventory status updates and complaint processing
- Other duties as assigned
What We Offer
Penn Color offers a competitive compensation package, including medical benefits, 401K, and PTO. We value our employees and provide a true open-door environment with opportunities for growth and development.
Requirements
- Bachelor's or Associate's Degree preferred
- Previous customer service experience required
- Outstanding interpersonal skills and proficiency in MS Office
- Strong organization and analytical skills
- Results-oriented with a customer-centric attitude
Equal Employment Opportunity
Penn Color, Inc. is an Equal Employment Opportunity employer. We adhere to a policy of making employment decisions without regard to race, color, religion, sex, age, disability, or any other protected categories.
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