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Service Engineer for Innovative Printing Solutions
2 months ago
Videojet Technologies stands as the global frontrunner in printing solutions, dedicated to assisting clients in ensuring product safety and enhancing productivity by printing essential information, such as expiration dates and batch details, on everyday items.
As a Service Engineer, you will be the vital link between Videojet and our customers, delivering exceptional service and support through direct interactions.
We foster a collaborative environment across various locations.With a dedicated office-based technical support team, our Service Engineers benefit from a strong support network. We provide a competitive compensation package that includes a base salary, unlimited bonus potential, comprehensive medical coverage from day one, parental benefits, a mobile device, and a company vehicle.
What our Service Engineers appreciate about their role:
Each day presents diverse experiences in dynamic production settings. Your skills and dedication will significantly impact your team's success while allowing you to develop professionally into your best self. Rewards include:
- Flexibility, autonomy, and the freedom to manage your schedule
- The benefits and responsibilities associated with independent field service work
- The fulfillment of delivering industry-leading solutions to our clients
- The pleasure of daily interactions with a diverse and supportive team
- Provide ongoing care and support for our customers' equipment
- Install our products and solutions at client locations
- Diagnose and resolve challenges and issues
- Become a trusted advisor and partner for our clients, fostering excellent relationships.
To excel in this position, you will:
- Utilize available resources and creative solutions to address customer issues and know when to seek assistance
- Collaborate with clients to evaluate their needs, manage expectations, and drive results
- Actively listen to customers, anticipate their needs, follow through, and work towards mutually beneficial solutions
- Work closely with teammates, managers, and customers
OUR BENEFITS:
Eligible for benefits (medical, dental, vision & more) from day one, with no waiting period.
- Training and development opportunities
- 401K savings plan with company match
- Tuition reimbursement from day one
- Attractive employee referral program
- Paid Parental Leave
- Wellbeing Program with rewards
- Employee Assistance Program (legal, financial, and counseling resources)
Note:
All compensation and benefits are subject to the company's discretion and may be modified in accordance with applicable laws.
Videojet Technologies and all affiliated companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
We value diversity and the unique perspectives that our associates, customers, and shareholders bring to our workforce and workplace.
