Clinical Documentation Representative

1 day ago


Shelton, Connecticut, United States Advanced Radiology Consultants Full time
Job Description

As a Radiology Order Representative at Advanced Radiology Consultants, you will play a critical role in managing incoming physician orders for imaging procedures. This role requires strong organizational skills, excellent customer service skills, and proficient computer skills.

Key Responsibilities:

  • Manage all incoming documents for imaging procedures from multiple locations.
  • Audit incoming documents to ensure order compliance.
  • Rename, extract, and rotate pages as necessary.
  • Create an order and assign it to the appropriate outbound work list in EPIC.
  • Establish new patient accounts in EPIC for patients not already set up.
  • Makes outbound calls to referring physicians to clarify additional or missing information.
  • Compare orders to scheduled exams, update booking if necessary, and work with contact centers or sites as needed.
  • Work closely with radiologists and clinical sites to assist with reaching referring physicians.
  • Provide accurate and timely communication with clinical operations and patients.
  • Manage email communication between patients and scheduling teams.
  • Assist in managing Excel spreadsheets tracking incoming orders.
  • Support scheduling appointments for FL and X-Ray examinations.
  • Collaborate with contact centers as needed.
  • Audit own work to ensure quality and report safety or quality events.
  • Respect patient confidentiality by adhering to HIPAA standards.
  • Attend meetings, training sessions, and learning development activities as required.

Requirements:

  • High school diploma or equivalent.
  • One year of related experience or equivalent combination of education and experience.

Benefits: Competitive salary range ($45,000-$55,000), comprehensive benefits package, opportunities for growth and professional development.



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