Airline Mobility Assistant

19 hours ago


Coconut Creek, Florida, United States SP Plus Corporation Full time
{"h1": "Airline Wheelchair Assistant Job Description"}

At SP Plus Corporation, we are committed to providing exceptional service to our customers. As an Airline Wheelchair Assistant, you will play a vital role in ensuring the comfort and safety of our passengers with mobility needs.

Responsibilities
  • Provide assistance to passengers with mobility needs, including pushing wheelchairs to and from gates, and assisting with luggage.
  • Ensure the safety and security of passengers, including completing necessary wheelchair or incident reports.
  • Communicate effectively with passengers, airline employees, and airport authorities.
  • Maintain a friendly and positive attitude, and be attentive to each passenger's individual needs.
  • Exceed customer service standards, and provide a positive experience for all passengers.
Requirements
  • Must be at least 18 years of age.
  • Be authorized to work in the United States.
  • Must be able to clear a background and drug screen.
  • Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300lbs up and down inclines throughout the shift.
  • Ability to lift passengers from the wheelchair to the seat on the plane.
  • Experience in customer service preferred.
  • Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
  • Complete all required training, including airport compliance.
  • Able to obtain an airport badge.
Benefits
  • 401k
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance

As an Airline Wheelchair Assistant, you will be part of a team that is dedicated to providing exceptional service to our customers. If you are a team player with excellent communication skills and a passion for providing excellent customer service, we encourage you to apply for this exciting opportunity.

Please note that this is a physically demanding position that requires on-the-job security training and the ability to receive all applicable airport security badges.

SP Plus Corporation is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability, or other protected characteristics.

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