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Customer Relationship Specialist

2 weeks ago


Orland Park, Illinois, United States Providence Bank Full time

About Providence Bank

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We are a community-focused bank dedicated to providing exceptional customer service and making a positive impact in our communities. Our team is passionate about building strong relationships with our customers and helping them achieve their financial goals.

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Job Description

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The Customer Relationship Specialist will play a key role in enhancing customer relationships by providing excellent customer service while servicing all of the customers' financial needs from start to finish. This position requires individuals who have a passion for superior customer service and are enthusiastic and team-oriented.

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Key Responsibilities

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  • Support relationship building efforts within the branch
  • Accurately process various financial transactions and/or bank transactions within the branch
  • Contribute to overall branch operation
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Requirements

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To be successful in this role, you will need:

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  • High School diploma or equivalent (GED)
  • One (1) year of job-related experience preferably in a banking, sales or customer service environment
  • Basic knowledge of Microsoft Outlook, Excel, and Word
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Benefits

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We offer a comprehensive benefits package that includes:

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  • Medical, dental, and vision plans
  • Long-term and short-term disability coverage
  • Life insurance
  • 401(k) with employer match
  • Paid time off, including volunteer time
  • Paid holiday and parental leave
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About the Team

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Our team is passionate about making a positive impact in our communities. We believe in giving back and are committed to supporting local organizations and initiatives.