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Facilities Maintenance Specialist

2 months ago

Columbia, South Carolina, United States Ascend Management Full time
Job OverviewPosition Summary

This role is supported by the Maintenance Supervisor and Community Manager to ensure the highest standard of customer service and provide exceptional attention to residents. Our Maintenance Technicians play a crucial role in addressing and fulfilling our residents' service requests, significantly contributing to the operational efficiency of the community.

Key Responsibilities

The primary duties include, but are not limited to:

  • Assist the Maintenance Supervisor in daily operations
  • Apply troubleshooting expertise to handle a diverse range of residential service requests promptly and professionally
  • Prepare rental units by executing various repairs in HVAC, electrical systems, plumbing, carpentry, drywall, building exteriors, and appliances
  • Report any unresolved maintenance issues to the Maintenance Supervisor
  • Provide emergency and unscheduled repairs as needed
  • Adhere to safety protocols and maintain organized and clean workspaces
  • Conduct regular preventive maintenance tasks
  • Utilize various hand and power tools, electric meters, and material handling equipment in performing duties
  • Complete other job-related tasks as assigned
Qualifications (Knowledge, Skills, and Abilities)
  • Education: High school diploma or equivalent
  • Experience in plumbing, carpentry, drywall, HVAC, and appliance repair
  • Commitment to exceeding customer expectations and fostering strong relationships
  • Exhibit thoroughness, accuracy, and organization in task completion
  • Ability to be available for on-call hours
  • Proficient in prioritizing multiple tasks and meeting deadlines
  • Team-oriented, reliable, and responsive
  • Natural problem solver with the ability to work independently
Physical Requirements and Work Environment

The physical demands outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. While executing the duties of this role, the employee is regularly required to communicate effectively. The employee frequently sits and occasionally stands, walks, uses hands to manipulate tools, reaches with hands and arms, climbs, balances, and performs various physical activities. The employee must frequently lift and/or move up to 75 pounds and occasionally lift heavier items as necessary. Specific vision abilities required for this role include close vision, color vision, and the ability to adjust focus. The employee may be exposed to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, electrical hazards, and noise levels that may require hearing protection. Additionally, the employee may work in outdoor weather conditions.

Note

This job description does not imply that these are the only duties to be performed by the employee in this position. Employees may be required to follow any other job-related instructions and perform any other job-related duties as requested by authorized personnel. All duties and responsibilities are essential functions and requirements and may be subject to modification to reasonably accommodate individuals with disabilities. To succeed in this role, incumbents must possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document represent the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an 'at will' relationship.