Insurance Relationship Builder

5 days ago


Baton Rouge, Louisiana, United States Paul Pacanovsky - State Farm Agent Full time
About Us

Our State Farm agency in Baton Rouge, LA is seeking a skilled Customer Service Representative to join our team. In this role, you will build and develop customer relationships to promote State Farm products, including auto, home, and life insurance.

Salary and Benefits

The estimated salary for this position is $40,000-$60,000 per year, depending on experience. As a member of our team, you will also receive paid time off, valuable experience, and growth opportunities for advancement.

Job Description
  • Establish strong relationships with customers and follow up as needed.
  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused review process to educate customers about insurance options.
  • Work with the agent to develop and maintain a digital marketing system to promote the office.
  • Maintain a strong work ethic with a total commitment to success each day.
Requirements
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Knowledge of life products
  • Property and Casualty license (currently held)
  • Life and Health license (currently held)
  • Bachelor's degree preferred

This position requires excellent communication skills, people-orientation, and organizational abilities. If you are motivated to succeed and can see yourself in this role, please apply.



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