Technical Support Consultant

3 weeks ago


Springfield, Massachusetts, United States Abbott Full time
Job Overview
At Abbott, we are committed to improving the health and well-being of people around the world. As a Technical Support Consultant, you will play a critical role in helping us achieve this goal by providing expert technical support to our customers. You will be responsible for troubleshooting and resolving complex technical issues, as well as developing and implementing solutions to meet customer needs.

This is an exciting opportunity to work with a leading healthcare company and make a real difference in the lives of our customers. If you are a highly motivated and results-driven professional with a passion for delivering exceptional customer service, we encourage you to apply for this role.

Key Responsibilities:
  • Provide expert technical support to customers via phone, email, and on-site visits.
  • Troubleshoot and resolve complex technical issues.
  • Develop and implement solutions to meet customer needs.
  • Maintain accurate records of customer interactions.
  • Ensure compliance with quality system procedures.
Estimated Salary: $51,100 - $102,200 per year

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