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Chief Operations Officer for Veterinary Expansion

2 months ago

San Francisco, California, United States Peoplepack LLC Full time

Position Overview: We are seeking a seasoned executive to lead the expansion of our veterinary practices as the Chief Operations Officer. This role is crucial for overseeing the establishment of new veterinary hospital locations across the country.

About Us: Join a dynamic team of entrepreneurs and veterinary professionals dedicated to transforming the veterinary landscape. Our mission is to collaborate with medical and management teams to deliver exceptional, innovative, and compassionate care to our clients and their pets. Our facilities are equipped with cutting-edge technology, staffed by top-tier medical teams, and supported by a loyal customer base, all contributing to our strong profitability and growth potential.

Key Responsibilities:

  • Project Oversight: Create and execute detailed project plans for each new hospital, ensuring effective timelines, budget management, and resource distribution in collaboration with construction and operational teams.
  • Leadership and Team Development: Inspire and guide interdisciplinary teams involved in the development, staffing, and operational readiness of new facilities.
  • Operational Excellence: Supervise the establishment of all operational systems, including equipment procurement, IT setup, and supply chain management. Ensure compliance with industry regulations and standards, facilitating a seamless transition from construction to operational status.
  • Recruitment and Training: Spearhead the hiring process for essential support roles, including veterinary technicians and client service personnel. Design and implement comprehensive onboarding and training initiatives.
  • Stakeholder Engagement: Serve as the primary liaison for all stakeholders, including medical partners, vendors, and community collaborators. Provide regular updates on project progress.
  • Quality Control: Guarantee that all new facilities adhere to the highest standards of care and customer service from the outset. Conduct evaluations post-launch to identify improvement opportunities and maintain operational excellence.
  • Strategic Development: Contribute to long-term strategic planning for further expansion. Collaborate with senior leadership to enhance the launch process based on insights gained from previous initiatives.

Ideal Candidate Profile:

  • Experience: A minimum of 8 years in project management, particularly in service-oriented site launches, with a preference for veterinary or medical sectors.
  • Skills: Exceptional leadership, team management, and communication abilities; comprehensive knowledge of construction, operations, and medical practices.
  • Education: A bachelor's degree is preferred, but all relevant experience will be considered. Current or former veterinarians are encouraged to apply.
  • Attributes: Detail-oriented, proactive, with excellent problem-solving capabilities and the ability to manage multiple projects concurrently.

Compensation and Benefits:

  • Competitive salary range ($100k to $150k+ based on experience)
  • Bonus opportunities
  • Potential for equity ownership
  • Health insurance coverage
  • 401k retirement plan
  • Discounts on personal pet care
  • Paid vacation and holidays

Join Us: Be a part of a transformative journey in the veterinary industry with Peoplepack LLC.