Insurance Customer Service Representative

3 weeks ago


Adamstown, Maryland, United States State Farm Insurance Full time
Office Representative

As an Office Representative at State Farm Insurance, you will play a vital role in providing exceptional customer service and support to our clients. Your primary responsibilities will include:

Key Responsibilities:
  • Assisting customers with their insurance needs and providing personalized support
  • Processing insurance policy changes and updates in a timely and accurate manner
  • Handling incoming and outgoing phone calls, responding to customer inquiries, and resolving issues
  • Maintaining accurate and organized customer files and records
  • Preparing and processing insurance quotes and applications
  • Collaborating with team members to achieve office goals and objectives
  • Promoting and cross-selling insurance products and services to customers
  • Assisting with claims processing and follow-up
  • Maintaining a professional and friendly demeanor at all times
  • Staying updated on insurance industry trends and regulations
  • Attending training sessions and meetings as required

As an Office Representative, you will have the opportunity to work in a dynamic and supportive environment, contributing to a positive and collaborative work environment. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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