Restaurant Operations Manager

2 months ago


Walnut Cove, North Carolina, United States Bojangles' Full time
About Bojangles

Bojangles is a fast-casual restaurant chain that prides itself on serving high-quality food and providing excellent customer service. We are seeking a highly skilled and motivated Assistant General Manager to join our team.

Job Summary

The Assistant General Manager will be responsible for overseeing the day-to-day operations of the restaurant, including managing staff, controlling costs, and ensuring exceptional customer service. This is an exciting opportunity for a dynamic individual to launch their career with a growing company and establish Bojangles as a leader in the industry.

Key Responsibilities
  • Manage restaurant staff, including hiring, training, and performance evaluations
  • Control costs, including labor, food, and inventory expenses
  • Ensure exceptional customer service, including resolving customer complaints and feedback
  • Monitor and maintain restaurant cleanliness and safety standards
  • Develop and implement sales and marketing strategies to increase revenue
  • Collaborate with other restaurant managers to achieve company goals and objectives
Requirements
  • 2+ years of experience in restaurant management, preferably in the QSR industry
  • Proven track record of success in managing a team and controlling costs
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Flexible scheduling and work-life balance
  • Employee discounts and perks
  • Continuing education and training opportunities


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