Operations Director

3 weeks ago


Roseville, United States Gainwell Technologies LLC Full time
Operations Manager Job Description

Gainwell Technologies LLC is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will play a critical role in ensuring the smooth operation of our business solutions.

Key Responsibilities
  • Manage functional areas or departments to ensure business solution objectives are met.
  • Identify and implement process improvements to increase efficiency and productivity.
  • Develop and manage demand forecasts with account teams to assist functional areas or departments in planning and delivering end-to-end services.
  • Provide advice and counsel regarding various results and projects or workload forecasts.
  • Prepare, recommend, and oversee development of operating and personnel budgets.
  • Manage and approve expenditures for accounts in line with established policies and procedures.
  • Manage complex relationships between delivery and consumer groups to ensure good client relations.
  • Identify and manage service improvements to increase customer satisfaction.
  • Participate in developing new business proposals and introducing new technology to enhance business solutions.
  • Select, hire, train, and evaluate employees to enhance their performance, development, and work product.
Requirements
  • A minimum of five (5) years of experience as an Operations Manager within the past ten (10) years directly responsible for management of operations for a large and complex IT system in a cloud environment, preferably AWS.
  • A minimum of five (5) years of experience within the past ten (10) years supervising teams of 15 people or greater on projects that involved large and complex IT systems.
  • A minimum of five (5) years of experience within the past ten (10) years, ensuring the continuity of IT operations services, including both local and wide area networks and cloud-based services on projects involving large and complex IT systems.
  • A minimum of one (1) year of experience within the past ten (10) years, on a large and complex IT System using Information Technology Infrastructure Library (ITIL) standards and framework.
What We Offer

Gainwell Technologies LLC offers a competitive salary range of $115,000 - $165,000 per year, depending on geographic region, internal equity, job-related knowledge, skills, and experience. We also offer a generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance.

We believe in creating an inclusive and diverse workplace where everyone has the opportunity to grow and succeed. If you are passionate about making healthcare work better for everyone, we encourage you to apply for this exciting opportunity.


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