Medical Care Specialist

1 day ago


Clarksville, Tennessee, United States Tennova Healthcare - Clarksville Full time

The Clinical Support Professional will assist with increasing high call volume; check-in / check-out process; collecting copays, co-insurance, past due balances, insurance and eligibility verification, referrals, schedules appointments, assists with workflow inbox, billing, medical records, collections, and missing slips resolution.



This position also provides support with patient outreach for upcoming appointments regarding balance due at TOS and delinquent referrals.

This position also serves a clinical side:

Clinical Support Professional is responsible for providing general nursing care and assisting with patients in a clinical setting; patient triage, intake, medical records, clinical inbox, refills, results follow up, scheduling procedures, orders facilitator, pre-certifications, medication prior-authorizations, and coordinate clinical services.


Education / License / Certification:
Successful completion of a Medical Assisting program
BLS certification required

Experience / Skills:
Minimum of one year experience working in a medical clinic and/or hospital required
Must possess basic computer skills (email, internet, Excel, Word) and able to work independently with minimum supervision required
Specialty specific MA experience preferred
Electronic Medical Record experience preferred
Must be able to read, comprehend and communicate on a professional level
Attention to detail and concentration
Ability to work in fast-paced, ever-changing environment and assist with various tasks as needed. This position is ideal for those who want to make a difference in the lives of patients and work in a dynamic healthcare environment.


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