Sales Associate

4 weeks ago


Danvers, Massachusetts, United States Rack Room Shoes Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a thorough knowledge of our products, including features, benefits, and pricing.
  • Ensure a clean and organized store environment, including maintaining merchandise presentation and adhering to visual merchandising standards.
  • Process sales transactions accurately and efficiently, maintaining a high level of cash handling and accuracy.
  • Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor as needed.
  • Develop and maintain relationships with customers, responding to their needs and preferences.
Requirements
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Basic math skills and accuracy in handling cash and processing transactions.
  • Ability to work in a fast-paced retail environment, with a focus on providing exceptional customer service.
  • Basic knowledge of retail sales and visual merchandising principles.
About Us

Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private labels. We are committed to providing our customers with a positive shopping experience and a wide range of products to meet their footwear needs.


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