Retail Sales Director

3 days ago


Cerritos, California, United States La-Z-Boy Inc. Full time
Job Overview

We are seeking a highly motivated Retail Sales Director to join our team at La-Z-Boy Incorporated.

Compensation Package

The successful candidate will receive an estimated annual salary of $54,000, paid bi-weekly. Additionally, you may choose from two sales manager plans: the first offers $22 an hour training pay for 4-6 weeks, followed by $10,400 per year paid bi-weekly (with a 4% commission on individual written sales, excluding La-Z-Boy Design sales), while the second plan offers $22 an hour training pay for 4-6 weeks, followed by $26,000 per year paid bi-weekly (with a 2% commission on individual written sales, excluding La-Z-Boy Design sales).

Job ResponsibilitiesSales Culture and Promotions

As a key member of our team, the Retail Sales Director will drive sales to consistently achieve store sales goals by personally selling furniture and accessories and services offered by La-Z-Boy. This role involves collaborating with the Store Manager, Designer, and selling team to promote In-Home Design Sales program and drive store sales, maximizing store promotions, marketing initiatives, and grassroots programs.

People Development

The successful candidate will be responsible for training, coaching, and developing the selling team on product knowledge and selling skills to achieve store sales goals. They will create a positive and exciting working environment for all store associates, hiring and developing talent, and succession planning; leveraging the capabilities of new and existing talent.

Store Standards / Operations

This role requires effective management of store operations, ensuring that all standards are met, including being an Effective Manager on Duty, championing and role-modeling the La-Z-Boy selling process, and overseeing interactions with clients within the furniture gallery.

Customer Experience Excellence

The Retail Sales Director will set the highest standard for customer care, ensuring that each La-Z-Boy customer has an informative and positive experience by using good customer service skills, knowledge of products and services, and product demonstrations.

Required Skills and Qualifications
  • A High School Diploma or equivalent is required; a Bachelor's degree in Business or a related field is preferred.
  • Three to five years of sales experience with a proven track record of success is preferred.
  • Previous supervisory experience is a plus.
  • Proficiency in Microsoft Office, including Word, Excel, and Outlook.
  • Excellent communication, customer service, and organizational skills.
  • Initiative to meet assigned goals, missions, and objectives.

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