Customer Experience Associate

2 months ago


Port Saint Lucie, Florida, United States HomeSense Full time
About This Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Customer Service: Role model established customer experience practices, engage with all customers, and embody customer experience principles and philosophy.
  • Store Maintenance: Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Merchandising: Accurately process and prepare merchandise for the sales floor, following company procedures and standards.
  • Recovery: Initiate and participate in store recovery as needed throughout the day.
  • Adaptability: Able to work a flexible schedule to support business needs, respond to changes in direction or unexpected situations, and work effectively with peers and supervisors.
Requirements
  • Customer Service Skills: Possess excellent customer service skills, with the ability to work with diverse customers and provide a positive shopping experience.
  • Communication Skills: Strong communication and organizational skills, with attention to detail and the ability to multitask.
  • Adaptability: Able to adapt to changing situations, work effectively in a fast-paced environment, and maintain a positive attitude.
What We Offer

We offer a competitive hourly rate, opportunities for career growth and development, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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