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Retail Sales Specialist

2 months ago

Baraboo, Wisconsin, United States Tapestry Full time
Join Tapestry as a Sales Associate

Tapestry is a leading design company recognized for its premium accessories and fashionable lifestyle collections, emphasizing superior craftsmanship. With a distinctively American flair, we infuse modernity into luxury, presenting authentic and innovative products that embody New York style globally.

Sales Associate Role Overview

At Tapestry, Sales Associates are pivotal in enhancing the customer journey. They exude enthusiasm and a deep passion for the brand, cultivating strong connections by providing outstanding service that genuinely impresses customers. Our Sales Associates deliver exceptional service, treating every customer as a valued guest.

Key Responsibilities:

  • Fostering a welcoming service atmosphere aligned with our service commitments
  • Greeting customers warmly, engaging them energetically, and introducing yourself in a personable manner
  • Facilitating group sales by maintaining eye contact and encouraging inquiries
  • Providing accurate product details and pricing information
  • Customizing service approaches to cater to individual customer preferences
  • Building customer loyalty and ensuring satisfaction
  • Staying updated on brand offerings and product knowledge
  • Effectively closing sales and promoting return visits
  • Maintaining a positive store environment and upholding standards
  • Collaborating effectively with team members and leadership
  • Exhibiting strong communication skills and comprehensive product knowledge

Key Attributes:

  • Proactive in self-development and teamwork
  • Strong listening and engagement skills
  • In-depth knowledge of Tapestry products and policies
  • Ability to interpret customer cues and adjust sales techniques accordingly
  • Skills in building relationships with customers and team members

Core Competencies:

  • Results Orientation: Achieve objectives with a focus on outcomes
  • Customer Orientation: Commitment to fulfilling customer needs and establishing trust
  • Innovative Thinking: Develop unique ideas and add value
  • Interpersonal Skills: Build rapport and manage diverse relationships effectively
  • Adaptability: Quickly adjust, learn from experiences, and embrace challenges
  • Determination: Exhibit energy and resolve to meet goals
  • Comfort with Change: Navigate uncertainty and change with ease

Become Part of Tapestry: We are an equal opportunity employer dedicated to attracting and developing talent. Our hiring decisions are based on qualifications, without discrimination based on various factors. Join the Tapestry family and contribute to our legacy.