Customer Experience Ambassador

2 days ago


Houston, Texas, United States Upward Projects Holdings Full time

We are seeking a highly skilled Server to join our team at Upward Projects Holdings. As a Server, you will play a critical role in delivering exceptional customer experiences and providing top-notch service to our guests.

About the Role: As a key member of our service team, your primary responsibility will be to work closely with other servers and support staff to ensure seamless table management and timely service delivery. You will guide guests through the ordering process, accurately enter their selections into our POS system, deliver completed orders promptly, and present checks in a timely manner. Your attention to detail and commitment to upholding our high standards will be essential in creating an exceptional dining experience for our patrons.

To Be Successful: To excel in this role, you must possess a unique blend of skills and qualities. These include:

  • A genuine love for making others feel welcome and valued
  • An eye for detail and commitment to maintaining exceptional standards
  • The ability to support, serve, and uplift your colleagues
  • An enthusiastic and professional demeanor, even under pressure
  • Excellent communication and interpersonal skills

Why You'll Love Being a Server at Upward Projects Holdings: Our company culture is built on delivering exceptional hospitality experiences, and we're passionate about recognizing and rewarding our team members for their hard work and dedication. As a Server, you can expect:

  • A competitive salary of $18-$22 per hour
  • A comprehensive benefits package, including meal discounts, 401(k) matching, and access to medical, dental, and vision insurance
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment that fosters collaboration and teamwork

About Postino WineCafe: At Postino WineCafe, we're dedicated to creating a welcoming and inspiring atmosphere where friends and family can come together to enjoy great food, wine, and company. Our menu features a variety of Italian-inspired small plates, paninis, cheese and meat boards, and salads, all designed to pair perfectly with our extensive selection of global wines and craft beers. We're passionate about building strong relationships with our customers and providing exceptional service that leaves a lasting impression.

Requirements: To be considered for this role, you must have at least one year of full-service restaurant experience and hold a valid Food Handler's Management Certification and Responsible Alcohol Service Certification. A high school diploma is preferred, but not required.



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