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Store Operations Manager

2 months ago

Duluth, Minnesota, United States Tailored Brands Inc Full time
Job Summary

We are seeking a highly motivated and experienced Store Operations Manager to join our team at Tailored Brands Inc. As a Store Operations Manager, you will play a critical role in supporting the store team to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence.

Key Responsibilities
  • Partner with the Store Manager to lead store staff to achieve sales, service, and operational expectations when assigned as the manager on duty.
  • Model company values and lead by example as an active coach, communicating priorities and sales driving information effectively to ensure store staff is equipped to maximize business.
  • Support the management team in the achievement of store business plans, including sales, customer service, and operational goals.
  • Understand how to leverage store reports to inform decisions made to drive the store business.
  • Identify performance opportunities and partner with the management team to contribute to development plans.
  • Ensure proper staffing to effectively execute initiatives and operational tasks to deliver on the customer promise.
  • Assist the management team with training store staff on all internal operational functions as assigned.
  • Stay informed on corporate communication, directives, initiatives, policies, and procedures.
  • Support the management team with the implementation of store programs to increase efficiencies in sales, service, operations, and branding when assigned.
Requirements
  • Minimum of 1 year of Retail or Sales experience.
  • Creative individual who demonstrates good judgment and is tuned-into the pulse of the business.
  • Self-motivated, results-oriented, strategic thinker.
  • Strong organizational and leadership skills.
  • Excellent written and verbal communication skills.
  • Demonstrates active listening and problem-solving skills.
  • Proven ability to train and develop high-performing store teams.
  • Proficient in technology systems, applications, Microsoft Office, and video conferencing.
  • Ability to operate a computer and POS System.
Physical Requirements
  • Ability to stand and walk for the majority of work shift, frequently bend, squat, and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.