Veterinary Care Specialist

4 weeks ago


Strongsville, Ohio, United States Animal Wellness of Strongsville Full time
Job Summary:

The Veterinary Assistant plays a vital role in the operation of an animal facility, supporting the medical team in accordance with Mission Veterinary Partners (MVP) hospital policy and procedures. This position provides medical care to patients as allowed in the veterinary practice act.

Responsibilities:
  • Maintain and uphold the Core Values and Mission Statement of MVP.
  • Assist in all daily duties for clinic care.
  • Participate in any special cleaning duties.
  • Provide client care by scheduling appointments, taking payments, and check-ins.
  • Maintain excellent client communication.
  • Record all pertinent medical, client, and case-related information in the patient record accurately with appropriate grammar, terms, and accurate information.
  • Review medical records, estimates, or discharge instructions with clients.
  • Answer the phones in a courteous and informative way.
  • Provide patient care under the direction of a DVM.
Qualifications:
  • Must be proficient in a variety of skills ranging from laboratory, pharmacy, radiology, surgery, dental, and nursing skills.
  • Ability to demonstrate patience and composure in stressful situations and ability to handle a fast-paced environment.
  • Ability to stay calm and efficient during a medical crisis.
  • The employee must have mental processes for reasoning, remembering, mathematics, and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
  • The employee must also be confident around pets.


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