Shift Leaders

2 weeks ago


Bloomfield, Connecticut, United States Dunkin' Full time
Job Title: Shift Leaders

As a Shift Leader at Dunkin', you will play a vital role in ensuring the success of our restaurant by coaching and guiding our Crew Members to deliver exceptional guest experiences.

Key Responsibilities:
  • Team Environment: Foster a positive and respectful team culture by communicating effectively, providing feedback, and recognizing achievements.
  • Operations Excellence: Drive guest satisfaction by ensuring quality, service, and cleanliness standards are met, and by reinforcing the use of systems, tools, and procedures.
  • Profitability: Ensure restaurant standards and marketing initiatives are executed effectively, and control labor costs, food costs, and cash throughout the shift.
Requirements:
  • Guest Focus: Anticipate and understand guests' needs and exceed their expectations.
  • Math and Writing Skills: Possess strong math and writing skills to effectively manage restaurant operations and communicate with team members.
  • Restaurant Experience: Previous restaurant, retail, or supervisory experience is preferred.
  • Education: High school diploma or equivalent is required.

At Dunkin', we are committed to providing our guests with an exceptional experience. As a Shift Leader, you will be an integral part of our team, working closely with our Restaurant Manager and Assistant Manager to achieve our goals.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.



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