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Cashier - Service Department

2 months ago

Glendale, California, United States Toyota Of Glendale Full time
{"title": "Service Department Cashier", "description": "Job Summary

We are seeking a highly skilled and customer-focused Service Department Cashier to join our team at Toyota Of Glendale. As a key member of our service department, you will be responsible for managing all service and repair transactions, providing excellent customer service, and maintaining accurate records.

Responsibilities
  • Process payments and manage customer transactions
  • Provide exceptional customer service and address customer concerns
  • Maintain accurate records and reconcile repair orders
  • Collect and process payments, including cash, checks, and credit/debit cards
  • Provide change and receipts to customers
  • Document charges and purchases according to company policy
  • Calculate and enter warranty charges
  • Accumulate repair orders and parts invoices
  • Control keys associated with completed repair orders
  • File repair orders as directed by service department management
  • Answer service department telephone calls
Requirements
  • 1+ years of experience in a retail or customer service environment
  • Point-of-sale (cash register) and credit/debit card processing skills
  • Strong math skills and ability to handle financial transactions rapidly and accurately
  • Knowledge of automotive servicing or repair highly desired
  • Excellent communication, customer service, and problem-solving skills
  • Strong organization skills and ability to multi-task
  • Highly trustworthy and security conscious
  • Basic computer and Microsoft Office skills
What We Offer

We offer a competitive salary, health, dental, and vision benefits, 401K, health and wellness program, community involvement, and company-paid vacation and holidays.

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