Sales and Service Associate
4 days ago
Customer Focus: As a Senior Retail Sales Associate at Harbor Freight Tools, you will be responsible for delivering an exceptional customer experience, building strong relationships and driving sales growth. With a focus on quality and value, you will be empowered to recommend solutions to customers, meeting their needs and exceeding their expectations.
">Key Responsibilities:
- Provide personalized service to customers, responding to their questions and concerns
- Process transactions accurately, handling returns and exchanges efficiently
- Maintain a high level of product knowledge, recommending solutions to customers
- Contribute to visual merchandising efforts, ensuring an engaging shopping environment
- Participate in ongoing training and development programs, enhancing your skills and knowledge
Requirements:
- Must be at least 18 years old
- Preferred: 1 year experience in retail or customer service
- Ability to communicate effectively with customers and associates
- Flexibility to work varied schedules, including evenings, weekends, and holidays
- Strong problem-solving skills, with ability to work independently and collaboratively
Benefits and Compensation:
- $20.00 per hour anticipated rate, depending on location, knowledge, skills, education, and experience
- Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) plan
- Opportunities for professional growth and advancement within the company
About Us:
We're a customer-focused organization, committed to delivering quality and value to our customers. With over 1,500 stores across 48 states, we offer a wide range of tools and accessories to meet the needs of professionals and DIYers alike.
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