Sales and Service Associate

4 days ago


Burbank, California, United States Harbor Freight Tools Full time

Customer Focus: As a Senior Retail Sales Associate at Harbor Freight Tools, you will be responsible for delivering an exceptional customer experience, building strong relationships and driving sales growth. With a focus on quality and value, you will be empowered to recommend solutions to customers, meeting their needs and exceeding their expectations.

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Key Responsibilities:

  • Provide personalized service to customers, responding to their questions and concerns
  • Process transactions accurately, handling returns and exchanges efficiently
  • Maintain a high level of product knowledge, recommending solutions to customers
  • Contribute to visual merchandising efforts, ensuring an engaging shopping environment
  • Participate in ongoing training and development programs, enhancing your skills and knowledge

Requirements:

  • Must be at least 18 years old
  • Preferred: 1 year experience in retail or customer service
  • Ability to communicate effectively with customers and associates
  • Flexibility to work varied schedules, including evenings, weekends, and holidays
  • Strong problem-solving skills, with ability to work independently and collaboratively

Benefits and Compensation:

  • $20.00 per hour anticipated rate, depending on location, knowledge, skills, education, and experience
  • Comprehensive benefits package, including medical, dental, vision, life insurance, and 401(k) plan
  • Opportunities for professional growth and advancement within the company

About Us:

We're a customer-focused organization, committed to delivering quality and value to our customers. With over 1,500 stores across 48 states, we offer a wide range of tools and accessories to meet the needs of professionals and DIYers alike.



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