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Automotive Lead Technician

2 months ago

Madison WI USA, United States Bridgestone Americas Full time
About Bridgestone Americas

Bridgestone Americas is a leading tire and automotive services company with a strong presence in North America. Our company employs over 22,000 teammates across the region, operating more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus, and Wheel Works locations.

We are committed to providing our customers with exceptional service and quality products, while also fostering a culture of innovation, teamwork, and community involvement.

Job Summary

We are seeking an experienced Automotive Lead Technician to join our team. As a key member of our service team, you will be responsible for diagnosing and repairing complex automotive issues, while also mentoring and training junior technicians.

This is a challenging and rewarding role that requires strong technical skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Diagnose and repair complex automotive issues, including brake and hydraulic, exhaust, primary and/or advanced fuel ignition and electrical, suspension and alignment, air conditioning and computer systems
  • Adequately explain technical diagnoses and needed repairs to non-mechanical individuals
  • Stay current with rapidly changing automotive technology through continuous paid formal training
  • Assist and train technicians/mechanics in performing technical activities
Requirements
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
  • Must have a minimum 5 years of automotive repair experience, completion of Vocational-Technical School program in a related field or demonstrated skills via third party certificates/assessment
  • A.S.E. certification in at least 5 (five) of A1-A8 (L1 can be one of the five) is required
  • Maintains Federal, State and Local certification/license where applicable
  • Ability to communicate technical information to non-technical people
  • Reading, writing and math skills
Benefits

We offer a comprehensive benefits package, including:

  • Health benefits that start on day one of employment, for all of our full-time teammates
  • On-the-job training and company-funded ASE certifications
  • Tuition reimbursement program
  • 401(k) match
  • On demand pay (daily pay) program available
Our Values

We pride ourselves on working with our local communities and giving back where we can. Our values include:

  • Professional Development: No matter where you're at in your career, we've got the resources to help you level up.
  • Community & Involvement: We believe in giving back to our communities and making a positive impact.
  • Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.
Equal Employment Opportunity

Bridgestone Americas is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.