Member Service Representative

4 weeks ago


Davenport, Iowa, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Assist Cart Attendant. In this role, you will play a critical part in ensuring our members have a positive shopping experience by providing exceptional service and support.

Key Responsibilities
  • Ensure club pick up orders are filled by contacting members to notify when pickup time is delayed; informing members when products are unavailable; offering members alternative product options when needed; ensuring products are selected and packaged according to company policies and procedures; ensuring items are dispensed when members arrive for pickup; resolving member issues and concerns; and promoting the company's products and services.
  • Maintain safety of facility according to company policies and procedures by conducting safety sweeps; following procedures for handling merchandise; and correcting and reporting unsafe situations to facility management.
  • Provide member service by acknowledging the member and identifying member needs; assisting members with purchasing decisions; processing member purchases; assisting with payments according to company policies and procedures for different membership and payment types; utilizing cash registers to assist members with transactions; locating and organizing merchandise; zoning the designated areas; resolving member issues and concerns; promoting the company's products and services; organizing and maintaining availability of carts/flatbeds; assisting members with transporting items; utilizing cart retrieval equipment according to company policies and procedures; and maintaining parking lot cleanliness.
Requirements
  • Customer Service experience, preferably in a retail environment
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills
  • Ability to stand for long periods of time and lift up to 25 pounds
What We Offer

At Sam's Club, we offer a competitive hourly wage, performance-based bonus awards, and a range of benefits, including health, financial, and paid time off benefits. We also offer opportunities for career growth and development, as well as a positive and supportive work environment.



  • Davenport, Iowa, United States U-Haul Full time

    Customer Service Representative Job DescriptionAt U-Haul, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Davenport, Iowa, United States Johanna Velazquez - State Farm Agent Full time

    About the Role:We are seeking a dedicated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our State Farm Agent team, you will play a vital role in generating exceptional client experiences that drive the growth of our successful insurance agency.Your attention to detail, excellent communication...


  • Davenport, Iowa, United States LPT Retail Management Services Full time

    We are seeking a skilled Customer Service Representative to join our team at LPT Retail Management Services. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide excellent customer service, ensuring that customers...


  • Davenport, Iowa, United States LPT Retail Management Services Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.Key...


  • Davenport, Iowa, United States Cooper Connect Full time

    Job DescriptionAt Cooper Connect, we're passionate about delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in ensuring our guests receive top-notch service and satisfaction.Key Responsibilities:Provide high-quality customer service and satisfactionProvide hospitality and positive influence within your...


  • Davenport, Iowa, United States LPT Retail Management Services Full time

    Job DetailsJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor team.Key...


  • Davenport, Iowa, United States LPT Retail Management Services Full time

    Job DetailsLPT Retail Management Services is seeking a skilled Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Responsibilities:Provide excellent customer service, responding to customer...


  • Davenport, Iowa, United States The Salvation Army Central Territory Full time

    Job SummaryThe Salvation Army Central Territory is seeking a skilled Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide professional and...


  • Davenport, Iowa, United States LPT Retail Management Services Full time

    Job Details LevelEntry Job LocationLPT #5518 - DAVENPORT, IA Position TypeCSR Education LevelNone Job CategoryRetail Description We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer...


  • Davenport, Iowa, United States Michael's Inc Full time

    Customer Service at MichaelsAs a Customer Service representative at Michaels, you will be responsible for:Assisting customers in finding the products they needProviding a fast and friendly checkout experienceEngaging customers on the benefits of the Rewards program and assisting with enrollmentsDelivering exceptional customer service and ensuring customer...


  • Davenport, Iowa, United States Manpower Group Inc. Full time

    Customer Service OpportunityWe are seeking a motivated and hardworking individual to join our customer service team in a professional environment. As a customer service representative, you will be responsible for handling inbound calls and providing excellent service to our clients.Key Responsibilities:Handle inbound calls in a timely and professional...


  • Davenport, Iowa, United States Von Maur Full time

    Representing Von MaurAs an Ecommerce Customer Service Associate, you play a vital role in shaping the online shopping experience for our customers. Your friendly demeanor and exceptional communication skills will make a lasting impression on every interaction.Key ResponsibilitiesProvide top-notch product and website support to online customers, taking orders...


  • Davenport, Iowa, United States Sherwin-Williams Full time

    Key ResponsibilitiesAs a Customer Service Representative at Sherwin-Williams, you will play a vital role in ensuring customer satisfaction through excellent sales service and by assisting customers in person and over the phone with their product needs.Job DutiesProcess sales transactions accurately and consistently with policies and proceduresAssist...


  • Davenport, Iowa, United States Genesis Health System Full time

    Job SummaryWe are seeking a skilled Customer Service Specialist to join our team at Genesis Health System. As a key member of our retail store team, you will be responsible for addressing the needs of our customers, performing intake duties, and verifying all necessary information concerning equipment needs and insurance coverage.Key ResponsibilitiesProvide...


  • Davenport, Iowa, United States State Farm Insurance Full time

    Customer Service Representative Job DescriptionAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for:Providing Exceptional Customer ServiceAssisting Customers with Policy Changes and InquiriesProcessing Policy Applications, Renewals, and...


  • Davenport, Iowa, United States Weitz and Luxenberg PC Full time

    Job Summary:We are seeking a highly motivated and detail-oriented individual to join our team as a Teller at Weitz and Luxenberg PC. As a Teller, you will be responsible for processing customer transactions in a timely and accurate manner, while also adhering to established Bank regulations, policies and procedures.Key Responsibilities:Process customer...


  • Davenport, Iowa, United States Modern Woodmen of America Full time

    Job DescriptionThe ideal candidate will deliver personalized investment solutions to help clients achieve their long-term financial goals.About YouEntrepreneurial mindsetCommunity-orientedEffective communication skillsResponsibilitiesProvide current or new members with information about financial services their families can utilizeNetwork with individuals in...


  • Davenport, Iowa, United States Hy-Vee Food Stores Full time

    Job Title: Pay Station ClerkDepartment: GroceryFLSA: Non-ExemptGeneral Function:As a valued member of the Hy-Vee team, you will provide prompt and friendly service to customers, assisting them when necessary. You will operate cash registers, replenish supplies, and assist with cleaning tables to maintain a clean and welcoming store environment.Core...


  • Davenport, Iowa, United States Nicole West - State Farm Agent Full time

    Insurance Account RepresentativeAs an Insurance Account Representative for Nicole West - State Farm Agent, you will play a vital role in our daily business operations and customers' success. Your primary responsibility will be to grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You...


  • Davenport, Iowa, United States Kraft Heinz Company Full time

    Job DescriptionThe Kraft Heinz Company is seeking a Production Team Member to join our team at our facility in Davenport, Iowa. This role requires individuals to perform general duties in a food manufacturing environment following strict quality and safety standards.Responsibilities:Process and handle raw meat, including beef, pork, and poultryFollow...