Server Assistant

4 weeks ago


Cincinnati, Ohio, United States Ford's Garage Norwood Full time
Job Description

Reports to: General Manager/Department Manager

Job Summary:

At Ford's Garage Norwood, we're committed to delivering an exceptional dining experience that leaves our guests feeling like friends. As a Server Assistant, you'll play a vital role in ensuring our guests receive top-notch service. Your responsibilities will include setting up the dining room, running side work, and closing duties, as well as selling products to guests with extensive knowledge and serving them according to our service standards.

Responsibilities and Duties:

  • Adhere to attendance policy and procedural compliance.
  • Perform dining room set-up, running side work, and closing duties.
  • Sell to guests by communicating with extensive product knowledge.
  • Serve guests according to service standards.
  • Participate in table and dining room clean-up.
  • Compute guest checks and operate the POS efficiently and process payments.
  • Report 100% of tips for each shift.
  • Maintain restaurant safety and sanitation.
  • Attend mandatory/scheduled employee meetings and offer suggestions for improvement.
  • Keep a clean and professional appearance at all times.
  • Perform job functions with accordance to performance standards.
  • Abide by and stay abreast of all liquor service laws.
  • Do not over-serve guests or serve underage guests.
  • Perform other related duties as assigned by the General Manager/Department Manager.
  • Work with 'team work' always in mind.

Minimum Qualifications:

  • Knowledge of basic restaurant hospitality and fully engaged, service-minded attitude.
  • Good hearing for safety and accurate communication (with or without accommodation).
  • Must be able to read, write, and speak in English.
  • Must have reliable transportation to and from work.
  • Basic computer usage skills.
  • Must possess valid food safety certification or any other food/alcohol certification if required by state law.
  • Compliance with our dress and appearance policy, including black slip-resistant shoes.
  • Ability to pass general information and departmental tests (test score of 90% or higher).

Physical Requirements:

  • Prolonged periods walking or standing.
  • Must be able to lift, carry, and place up to 50 pounds at a time.

SUPERVISORY RESPONSIBILITIES:

This position does not include any supervisory responsibilities.



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