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Financial Services Expert
1 week ago
As a Banking Specialist IV at Amerant Bank, you will play a vital role in delivering exceptional customer experiences while providing expert banking solutions. This position requires over 5 years' experience in bank sales/service environments or equivalent experience with a proven track record of meeting or exceeding sales goals.
Key Responsibilities
• Provide teller and platform-based transactions, manage lobby activity, and support mobile, online banking, and digital solutions
• Educate customers on consumer and small business products, promoting cross-selling opportunities
• Resolve customer problems, follow up to ensure expectations are met, and deliver quality customer service
• Meet or exceed sales goals, consistently acquire, retain, and expand new and existing customer relationships
Requirements
• High School or GED required; AA or Bachelor's Degree preferred
• Over 5 years' experience in bank sales/service environments or equivalent experience
• Team player with excellent communication, problem-solving, and time management skills
• Basic office and mathematics skills, as well as advanced writing, listening, and presentation skills
About Amerant Bank
Amerant Bank is dedicated to delivering a customer experience that's unlike any other. We value our employees and strive to create a positive work environment.