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Senior Operations Director
2 weeks ago
The Senior Operations Director will oversee the self-fulfillment operations of Valuation Nexus, responsible for building, facilitating, and managing all products and fulfillment services offered to our client base through the usage of technology, data, and/or other services necessary to meet the requirements of products being offered to the market.
About CV3 Financial Services:
CV3 Financial Services provides financing for non-owner-occupied investment properties, offering flexible loan solutions combined with the experience our customers can trust. We leverage the best technology to eliminate complexity and simplify the loan process while never losing sight of the value of building personal relationships with our customers.
Key Responsibilities:
- Strategic planning and tactical process development for the Valuations Fulfillment department.
- Actively manage and develop a culture of continuous improvement in Valuations to ensure effective planning, high standards of service, and appropriate controls to achieve performance goals within agreed upon metrics.
- Working in collaboration with the SVP, Valuations, oversee the development and implementation of fulfillment policies, procedures, and oversight functions necessary to achieve our goals and objectives to service our client base.
- Direct and provide guidance to the VCM department heads in the development and implementation of new and updated procedures and ensure adherence to the same.
- Develop and oversee build-out, implementation, and enhancement of proprietary desktop appraisal products and services.
- Oversee technology suite, in collaboration with VP, Valuations, to assure Valuation Nexus is using the latest and greatest services and tools available to our respective teams.
- Approve and oversee the selection, employment, training, direction, supervision, utilization, discipline, and termination of desktop appraisal panel and future internal staff members for the fulfillment operations.
- Participate in Valuation committee meetings to support enterprise risk mitigation requirements.
- Work in lockstep with VP, Valuations to build operations of scale for our new entity in assurance we're set up for short-term and long-term success.
Requirements:
- Bachelor's degree required;
- 10+ years of real estate valuation experience and 5+ years of construction management experience required;
- Proficient knowledge of Microsoft 365 applications and ability to quickly learn new software programs;
- SQL and/or C# knowledge a plus;
- Proficient verbal and written communication skills necessary for presenting analysis, conclusions and recommendations required;
- Financial Analysis a plus;
- Time Management.
