Customer Service Representative II
6 days ago
We are seeking a talented Premier Support Consultant to join our team in Evansville, Indiana. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels.
About the RoleThis is a hybrid role that requires working in our call center and remotely from home. You will be part of a dynamic team that strives to provide outstanding customer experiences. In this role, you will be responsible for:
- Responding to customer inquiries and resolving issues in a timely and professional manner
- Providing product and service information to customers
- Utilizing various tools and systems to initiate and assist customers
- Maintaining knowledge of company products, services, and promotions
To be successful in this role, you will need:
- At least one year of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Basic computer skills and proficiency in software applications
We offer a competitive compensation package, including:
- A starting salary of $19.61 per hour
- A comprehensive benefits program, including medical, dental, and vision coverage
- A 401(k) plan with company match
- Tuition reimbursement and paid time off
You will be working in a modern call center environment with state-of-the-art equipment and technology. You will also have the opportunity to work from home on occasion.
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