Help Desk Supervisor Leader

1 week ago


Norwood, New Jersey, United States Encore Technologies Full time
About the Job

This position offers a unique opportunity to lead a team of IT professionals in delivering exceptional customer service and support. As an IT Service Desk Manager, you will be responsible for overseeing the day-to-day operations of the Service Desk, ensuring that all IT-related services are available and supported.

The Ideal Candidate

We are looking for a seasoned IT professional with excellent leadership and communication skills. You should have experience working in a Service Desk environment and possess a strong understanding of IT service management principles.

Responsibilities:

  • Lead a team of IT professionals to deliver excellent customer service and support.
  • Develop and implement processes to improve efficiency and effectiveness.
  • Collaborate with other departments to ensure seamless integration of IT services.
  • Monitor and report on key performance indicators (KPIs) to ensure alignment with organizational goals.

Estimated Salary: $90,000 - $125,000 per year.


  • IT Support Manager

    4 weeks ago


    Norwood, New Jersey, United States Encore Technologies Full time

    Service Desk Supervisor Job DescriptionThe role involves planning, organizing, and directing the Service Desk-related activities and personnel ensuring high availability and support for all IT-related services.About Encore Technologies:Encore Technologies has been named one of the fastest-growing companies and Tech Company of the Year by the Cincinnati...


  • Norwood, United States Encore Technologies Full time

    The role involves planning, organizing, and directing the Service Desk-related activities and personnel, ensuring high availability and support for all IT-related services. Encore Technologies has been named one of the fastest-growing companies and Tech Company of the Year by the Cincinnati Business Courier. We are a comprehensive IT support provider focused...


  • Norwood, United States Encore Technologies Full time

    Position Summary The Workspace – Service Desk Team Lead will act as a bridge between a group of third shift employees and their supervisor. This individual will help mentor, train, manage workflows, and queues, and distribute tasks to the team. The Team lead will assist employees with complex issues and ticket escalations. This individual must be task...


  • new york city (norwood), United States Encore Technologies Full time

    The role involves planning, organizing, and directing the Service Desk-related activities and personnel, ensuring high availability and support for all IT-related services. Encore Technologies has been named one of the fastest-growing companies and Tech Company of the Year by the Cincinnati Business Courier. We are a comprehensive IT support provider focused...

  • Front Desk

    2 weeks ago


    Norwood, United States Goldfish Swim School - Norwood Full time

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a...

  • Front Desk

    3 weeks ago


    Norwood, United States Goldfish Swim School - Norwood Full time

    Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree...


  • new york city (norwood), United States Encore Technologies Full time

    Position Summary The Workspace – Service Desk Team Lead will act as a bridge between a group of third shift employees and their supervisor. This individual will help mentor, train, manage workflows, and queues, and distribute tasks to the team. The Team lead will assist employees with complex issues and ticket escalations. This individual must be task...

  • Maintenance Supervisor

    2 months ago


    Norwood, Minnesota, 55583, Carver County, MN, United States Michael Foods Inc. Full time

    Business Unit Overview: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...


  • Norwood, Massachusetts, United States Courtyard Hotel Full time

    About UsCourtyard Hotel Boston Norwood is a forward-thinking hotel management company that puts people first. We believe in creating unforgettable experiences for our guests, and we're looking for someone to help us make it happen.As a Night Shift Hospitality Manager, you will be the face of our hotel, greeting guests at the front desk and providing...

  • Production Supervisor

    3 weeks ago


    Norwood, United States Michael Foods Inc. Full time

    Pasteurizer Operator Job SummaryMichael Foods Inc. is a leading food processing company with operations in egg products, refrigerated grocery, and potato products.About the RoleWe are seeking an experienced Pasteurizer Operator to join our team in Gaylord, Minnesota. As a Pasteurizer Operator, you will be responsible for operating computerized processing...

  • Sales Professional

    6 days ago


    Norwood, Massachusetts, United States DEFENDERS Full time

    About DEFENDERS">DEFENDERS, a leader in the smart home security industry, has been helping protect and connect families, businesses, and larger commercial customers since 1874. We deliver innovative products and services that help safeguard life and valuables.


  • Norwood, Massachusetts, United States Instron Full time

    At Instron, we're looking for a skilled Material Handler to join our team. As a key member of our logistics team, you'll play a crucial role in ensuring the smooth operation of our warehouse.Job OverviewThis is a fantastic opportunity for someone who is detail-oriented, organized, and able to work effectively in a fast-paced environment. You'll be...


  • Norwood, Massachusetts, United States Randstad Full time

    Company OverviewRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.Salary and BenefitsThe estimated salary for this position ranges from $34 to $40 per hour, depending on...


  • Norwood, United States Michael Foods Inc. Full time

    Business Unit Description: Michael Foods, Inc. is a leader in the food processing and distribution industry with business in egg products, refrigerated grocery and potato products. We offer exciting job possibilities throughout our organization where you can enhance your career, sharpen your talents and make an impact. Join our company and be part of an...

  • Building Engineer

    2 months ago


    Norwood, United States FM Global Full time

    Overview Hobbs Brook Real Estate LLC is an innovative commercial real estate leader with a portfolio of forward-thinking, sustainable properties. Shaping the market since 1952, the company acquires, develops, manages, and serves as a valued partner to a variety of stakeholders. Hobbs Brook Real Estate (HBRE) brings unique property visions to life with...


  • Norwood, United States Micro Tech Staffing - Stoughton Full time

    Job DescriptionJob DescriptionFull time, first shift opportunity working Monday – Friday, 7:30am-4:00pm. This position is paying $23/HR and has room for growth and advancement internally! Looking for a motivated individual to perform general Receptionist duties on a contract to potentially hire assignment. Making appointments for all staff or for specific...


  • Norwood, United States US Foods, Inc. Full time

    Company Overview:US Foods, Inc. is a leading food distributor that helps customers make it with products and services that shape the communities where we live and work.Salary: The expected base rate for this role is between $28.05 and $29.30 per hour, with opportunities for overtime compensation and night shift differential.Job Description:We are seeking an...


  • Norwood, United States MS Walker Full time

    M.S. Walker, a fine wine and spirits distributor, is seeking a Business Application Analyst (BAA) to join our growing information technology team. As the principal liaison, you’re bridging the gap between the most critical business needs and the technology solutions operating within the environment. Through this newly established position you’ll...


  • Norwood, United States Disability Solutions Full time

    Surgical Services Coordinator (Onsite - Boston, MA)Job Details:Covering a Leave of Absence!Great exposure to leading healthcare organization in the Boston area!Benefits OfferedWeekly pay l $20-22/hr (Depending on experience) Core Experience:2+ years of medical administration experience Experience with coordinating at surgery centers is requiredCustomer...


  • Norwood, United States IntelyCare Full time

    Earn as much as $35 an hour as a Certified Nursing Assistant (CNA) in and around Westwood, Massachusetts, and plan for a truly flexible schedule. Need time to take care of business around the house, or just to carve out some space for yourself? That's why our W2-employed nursing professionals have the flexibility to choose their own shifts at our partner...

  • Software Developer

    4 weeks ago


    Norwood, United States Aircuity Full time

    Who We Are:: Aircuity is the 20-year industry leader in healthy and sustainable indoor environments. Our patented, multiplexed demand control ventilation platform continuously optimizes ventilation rates and provides intelligent data to a wide variety of constituents. Mission Statement: To deliver an open and easily integrated platform for healthy and...