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Senior Checkout Supervisor
2 months ago
Job Overview
At Westlake Ace Hardware, we pride ourselves on being one of the leading hardware retailers in the United States. With a rich history and a commitment to our Core Values, we are looking for dedicated individuals to join our team.
Position Summary
The Lead Cashier plays a crucial role in managing register transactions related to the sale and return of merchandise. This position also involves supporting the Assistant Manager, Operations with various administrative tasks.
Key Responsibilities:
- Customer Engagement: Represent Westlake Ace Hardware positively. Welcome customers as they enter and exit the store, and strive to remember their names. Maintain a friendly and approachable demeanor while ensuring exceptional service.
- Checkout Operations: Follow all procedures for cash register transactions. Ensure accurate balancing of the register drawer and assist with any technical issues that may arise.
- Cash Room Management: In the absence of the Assistant Manager-Operations, ensure that cashier balancing and deposit procedures are adhered to daily.
- Administrative Support: Assist the Assistant Manager-Operations with various office duties, including processing invoices, managing purchase orders, and making inventory adjustments.
- Store Presentation: Maintain a clean and organized front end. Ensure that impulse counters are stocked and merchandise is rotated according to seasonal changes.
- Leadership and Training: Communicate merchandising ideas and assist in training new cashiers to foster a collaborative environment.
Qualifications:
To be successful in this role, candidates should possess a high school diploma or GED equivalent. Previous experience in retail or office management is preferred, along with cashier and customer service experience. The ability to stand, walk, lift (up to 25lbs), and climb is also required.
Core Values:
We expect our team members to embody our Core Values of Service, Passion, Respect, Integrity, Teamwork, and Excellence in their daily interactions.
