Ramp and Customer Service Representative
2 days ago
We are seeking a skilled Ramp and Customer Service Agent to join our team at Horizon Air, a subsidiary of Alaska Airlines. As a key member of our airport team, you will play a vital role in ensuring the smooth operation of our flights.
About the JobThis is a part-time regular position that offers a competitive hourly rate of $18.05/hour. The job involves working outdoors in all types of weather conditions while performing below-wing functions such as transporting baggage and cargo, loading and unloading luggage and cargo, aircraft marshaling, pushing back the aircraft, and deicing.
You will also be responsible for assisting guests with travel needs, answering inquiries, checking-in passengers, and boarding flights in a fast-paced environment. Additionally, you will perform aircraft grooming and security searches, process and secure guest luggage, and load and unload luggage and cargo using conveyor belts.
The ideal candidate will have strong written and verbal communication skills, ability to juggle multiple tasks, and a valid driver's license. They should also be able to lift 50 pounds, stand for long periods, and perform basic mathematics. A high school diploma or equivalent is required, and prior customer service experience is preferred.
BenefitsWe offer a comprehensive total rewards package that includes free standby travel privileges on Alaska Airlines and Horizon Air, medical, dental, and vision benefits, a generous 401(k) match program, quarterly and annual bonus plans, and paid time off.
RequirementsTo be considered for this role, you must be authorized to work in the U.S., have a minimum age of 18, and be able to communicate in English. You will also need to obtain an airport security clearance and comply with SIDA badge requirements.
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Redmond, Oregon, United States Alaska Airlines Full timeAbout the RoleWe are seeking a highly skilled Ramp Service and Customer Support Professional to join our team at Alaska Airlines. As a key member of our airport operations, you will play a crucial role in ensuring seamless travel experiences for our guests.
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