Seasonal Retail Sales Associate
3 weeks ago
Vuori is a dynamic and fast-paced retail environment that reflects the brand's high-energy aesthetic. As a Retail Sales Associate, you will play a key role in forging connections with customers and communicating Vuori's brand values through insightful product knowledge and a happy, optimistic outlook.
Key Responsibilities- Create an Unforgettable Customer Experience
- Forge lasting relationships with customers
- Work with the sales team to ensure each customer receives the best service possible
- Greet customers in a timely, authentic, and engaging manner
- Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit
- Be the Business
- Achieve sales goals in a team-based commission environment
- Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
- Assist in the completion of projects while keeping the focus on customer experience
- Communicate inventory needs to support the business goal
- Operations
- Ensure the sales floor is stocked every evening
- Collaborate with management in areas of inventory management
- Ensure the retail store is cleaned on a regular basis - including floors and bathroom
- Understand and execute cash control procedures, including bank deposits and petty cash
- Assist in the implementation and maintenance of all merchandising/visual directives
- Ensure the selling floor is neat, clean, organized, and reflects the correct visual image at all times
- Identify and communicate product concerns in a timely manner
- Must be available to work nights, weekends, and holidays
- Must adhere to scheduled shifts with punctuality
- Ability to develop relationships with customers and colleagues
- Ability to positively and proactively handle customer concerns
- Ability to prioritize multiple tasks in a fast-paced environment
- Ability to quickly learn new procedures and processes
- Strong organizational skills and follow-through skills
- Excellent communication and interpersonal skills
- High level of ownership, accountability, and initiative
- Eager to develop new skills and responsive to feedback
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