Pizza Hut Operations Manager
2 months ago
Carter Enterprises is seeking dedicated Operations Managers who are enthusiastic about customer service, have a passion for pizza, and possess exceptional leadership abilities.
If you believe you fit this description, we invite you to become part of our team. Carter Enterprises is a Texas-based operator managing multiple Pizza Hut locations across Central Texas and expanding.
Key Responsibilities
- Ensure prompt and courteous service in alignment with company standards.
- Oversee the overall performance and activities of hourly team members.
- Address guest complaints both verbally and in writing with urgency.
- Monitor and maintain sufficient inventory levels for food and beverages.
- Educate and enforce responsible alcohol service, fostering positive relationships with local authorities regarding alcohol-related matters.
- Guarantee compliance with local, state, and federal regulations and guidelines.
- Ensure timely preparation and presentation of products that meet company expectations, utilizing forecasting tools to align with sales volume.
- Maintain restaurant cleanliness and sanitation in accordance with company policies and health regulations.
- Complete daily reports and documentation punctually.
- Effectively schedule staffing to meet sales demands and service quality.
- Adhere to all cash handling procedures diligently.
- Direct the hiring, training, evaluation, and discipline of restaurant staff.
- Implement effective safety and security measures in line with company policies and regulations.
- Communicate efficiently with fellow management personnel.
- Stay updated with relevant software applications, forms, and spreadsheets.
- Fulfill additional assigned duties and responsibilities as required.
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