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Refugee Cash Assistance Program Coordinator

2 months ago

TX United States Interfaith Ministries for Greater Houston Full time

{"h1": "Refugee Cash Assistance Program Coordinator", "p": "At Interfaith Ministries for Greater Houston, we are seeking a highly skilled and compassionate Refugee Cash Assistance Program Coordinator to join our team. As a key member of our Refugee Services department, you will play a vital role in ensuring the successful implementation of the Refugee Cash Assistance program.

Responsibilities:

* Coordinate enrollment of eligible clients in the Refugee Cash Assistance program, including verifying eligibility, providing orientation, disbursing payments, maintaining casefiles, and ensuring databases are updated according to program guidelines.
* Review RCA casefiles and documentation to ensure compliance with program requirements.
* Work with the program manager to ensure compliance and efficiency of the RCA program.
* Organize RCA enrollment and orientation for eligible clients, including refugees, asylees, Cuban/Haitian entrants, and other eligible populations.
* Screen walk-in clients for eligibility and make referrals to other refugee services programs including Employment, Social Adjustment Services, and/or Preferred Communities as needed.
* Conduct regular orientations for newly arrived clients.
* Ensure that casefiles and notes are maintained for RCA clients according to program guidelines.
* Disburse monthly RCA checks per program guidelines based on date of enrollment and family size.
* Update the Refugee Management System and Client Track database on a regular basis, ensuring client information is entered accurately and promptly.
* Maintain regular communication with enrolled clients to ensure program compliance.
* Communicate with the Employment team to gather compliance data for clients on a monthly basis.
* Assist with check pick-up for eligible clients, ensuring clients are in compliance with program guidelines before releasing any payments.
* Periodically review casefiles to ensure contract compliance and quality control per program guidelines.
* Report any compliance issue with RCA enrollments to the program manager and ensure implementation of any correction plan proposed by the program manager or Refugee Services director.
* Prepare and submit reports and information upon request to different funders and donors.
* Prepare materials needed to monitor compliance of the RCA program.
* Be familiar with all RCA compliance guidelines and ongoing guidance from the Texas Office of Refugees.
* Perform other duties as deemed necessary by supervisor.

Requirements:

* Bachelor's degree is required.
* Two years of relevant experience in social services, including experience in refugee services and/or case management, is preferred.
* High degree of independent judgment and coordination skills.
* Excellent attention to detail and accuracy is required.
* Intermediate to advanced computer skills are required (including proficiency in Microsoft Office programs).
* Fluency in English is required; fluency in one of the main refugee languages is preferred (with emphasis on Spanish, Dari, Pashto, Arabic, and Kiswahili).
* Must enjoy working with culturally and ethnically diverse staff, clients, and volunteers.
* Must be able to work a flexible schedule including some weekends.
* Must have a valid driver's license and automobile insurance as required by law.

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."