Customer Service Supervisor

3 days ago


Ambridge, Pennsylvania, United States Rite Aid Full time
About the Role

We are seeking an experienced leader to join our team as a Lead Service Associate at Rite Aid. As a key member of our retail operations, you will be responsible for supervising Store Associates, managing daily store tasks, and delivering exceptional customer service. If you are passionate about leading by example, building strong relationships, and exceeding customer expectations, we encourage you to apply.

Key Responsibilities
  • Supervise and assist Store Associates with daily operational tasks, ensuring seamless execution of store duties.
  • Provide top-notch customer service, addressing customer needs and resolving issues efficiently.
  • Oversee merchandising tasks, including plan-o-gram implementation and inventory management.
  • Maintain accurate records, reconcile cash register drawers, and manage deposits and change orders from the bank.
  • Inspect, remove, or rotate store inventory according to the Product Freshness Review Schedule.
Requirements
  • H.S. Diploma or General Education Degree (GED) required.
  • At least one year of experience in retail, food service, restaurant, or customer service industry, preferably at a supervisor level.
What We Offer

Rite Aid offers competitive health plans, generous paid time off, 401K matching, and career growth opportunities. Our goal is to create an environment that inspires and motivates associates to reach their full potential. We value personal growth and achievements, providing support for all associates to thrive in their roles.

Estimated Salary Range

$45,000 - $60,000 per annum, based on location and experience.



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