Software Quality Assurance Specialist
2 weeks ago
This position is focused on ensuring the quality of Minecraft Education features. The ideal candidate will have experience with software testing and validation, as well as a strong understanding of the Minecraft game and its features.
Responsibilities include executing prewritten manual test scripts, reporting product anomalies, and collaborating with the EDU Support team to identify and prioritize issues. The successful candidate will also be able to create validation passes for acceptance criteria of new features, root cause analysis, and reporting of issues in a database.
The successful candidate will work closely with the EDU team to ensure that features are thoroughly tested and validated, and that any issues are promptly identified and resolved. A bachelor's degree, technical training certification, or equivalent work experience/training is required for this role.
Key Skills and Qualifications:
- 1-2 years experience with Quality Assurance
- 1-2 years experience with Pedagogy
- 1-2 years experience with Creating/validating work to handed offsite teams
- Strong understanding of the Minecraft game and its features
- Ability to use, at a basic level, word processing and spreadsheet applications
- Familiarity with product lifecycle
- Ability to learn new information quickly
- Bachelor's degree, technical training certification, or equivalent work experience/training
Working Conditions:
- This is a Test position focused on representing the voice of quality to advocate for a positive customer experience through creation and implementation of user-based testing scenarios.
- Some debug tools may be used, but coding or scripting knowledge/experience is not required.
- Feature areas cover a range including, but not limited to: UI, coding functionality, gameplay, compliance, accessibility, platform, MP/networking, services, licensing, localization, telemetry, companion applications, and web.
- Daily responsibilities include on-site and electronic collaboration with the expanded team, creating validation passes for acceptance criteria of new features, root cause analysis and reporting of issues in a database, validation of fixes and risk assessment of surrounding areas, fulfilling test requests from stakeholders, working across hardware platforms, advocating for customer experience from the perspective of educators, administrators, students, parents, and gamers.
Minecraft Education is built on the base Minecraft game (Bedrock), with additional features aimed to empower educators to engage and teach using the game. The EDU Quality (QA) team has 3 primary support roles: Support client architecture, Support content team, and Collaborate with EDU Support. This role will own features and test plan creation, with FTE oversite/collaboration to align with overall testing methodologies and insights from other team members to help address risk areas.
The EDU team works on a lot of features; agility and adaptability are preferred over area experts. Experience in teaching or in the education field would also carry weight for a candidate. Some experience with the game is heavily preferred.
This role will be based on-site in Redmond, WA, and will work closely with the EDU team to ensure the quality of Minecraft Education features.
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