Summer Hospitality Internship Program

4 weeks ago

Mason, Ohio, United States Great Wolf Lodge Full time
{"title": "Hospitality Internship Opportunity", "subtitle": "Gain real-life experience in the hospitality industry", "content": "

At Great Wolf Lodge, we offer a unique opportunity for college students to gain hands-on experience in the hospitality industry. Our 10-week Summer Hospitality Internship Program provides a comprehensive learning experience that includes job shadowing, project-based learning, and professional development.

As a hospitality intern, you will have the chance to work in various frontline positions, including Guest Services, Housekeeping, Retail & Attractions, and Food & Beverage. You will also participate in a job shadow week to gain exposure to different disciplines and learn from experienced professionals.

Throughout the program, you will work on a meaningful project to execute and present to the lodge leadership team. You will also receive on-the-job training, self-paced learning, and classroom-style instruction to develop your skills and knowledge.

As a member of our pack, you will have the opportunity to network with program participants, gain exposure to the lodge leadership team, and develop your professional skills. Our program is designed to provide a comprehensive learning experience that will help you grow both personally and professionally.

Responsibilities:

  • Handles the day-to-day responsibilities of key frontline roles
  • Completes assigned project and presents to lodge leadership team
  • Participates in a professional development series to develop soft and technical skills
  • Maintains a work area that adheres to the highest standards of cleanliness, presentation, and service
  • Enhances the guest experience through providing exceptional customer service
  • Adheres to daily operating and safety procedures
  • Regular, dependable attendance and punctuality

Required Qualifications:

  • High School diploma or equivalent
  • Current enrollment in an Associate's degree or Bachelor's degree program
  • Available to complete at minimum a 10-week program
  • A cumulative 3.0 GPA minimum
  • Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
  • Excellent written and verbal communication skills
  • Ability to read, write, and interpret instructional documents
  • Ability to work a flexible schedule based on department and store/company needs
  • Schedules will include working evenings, weekends, and holidays
  • Must have unrestricted work authorization in the US
  • No housing or relocation will be provided

Preferred Qualifications:

  • Passion for service
  • Intellectual curiosity, positive attitude, self-motivation, and curiosity about developing a modern family vacation business
  • Pursuing a Bachelor's degree in hospitality, business, or a related field

Physical Qualifications:

  • This position involves regular walking, standing, hearing, and talking
  • May involve stooping, kneeling, or crouching
  • May involve close vision, color vision, depth perception, and focus adjustment
  • Ability to lift up to 30 pounds

About Great Wolf Lodge:

We are a fun, safe, and family-oriented environment where pack members have opportunities to improve every day and grow along with us. We are committed to bringing joy to families and providing a unique experience for our guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

"}

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