IT Support Specialist
3 weeks ago
Skill State LLC is seeking a skilled IT Field Technician to join our team. As a Field Tech, you will play a crucial role in completing installations and providing support at client locations.
Key Responsibilities:
- Install and configure new PC hardware and software on desktops, laptops, and peripherals
- Diagnose and troubleshoot hardware and software problems
- Develop and deploy hard drive images and support users in a virtual desktop environment
- Perform basic computer wired and wireless network troubleshooting
- Develop and document job processes, procedures, and techniques
- Maintain proficiency in PC technical fields of expertise
- Track and maintain equipment inventories
- Test new hardware and software
Requirements:
- Extensive hardware repair experience
- Software installation experience
- Valid driver's license and reliable transportation
- Field tech support work experience
- Ability to lift heavy equipment
- Ability to work a Monday to Friday schedule with occasional on-call weekends
- Bilingual in Hindi is a plus
What We Offer:
- Casual work environment focused on teamwork
- Extensive industry and technology training
- Career development program
- Competitive salary and benefits package
- Monthly health reimbursement arrangement (HRA)
- Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
- Paid time off
Skill State LLC is an equal opportunity employer that does not discriminate. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, marital status, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws.
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