Customer Support Associate

3 weeks ago


Dana Point, California, United States Shea Apartments - J.F. Shea Company, Inc. Full time

About Us

Shea Apartments - J.F. Shea Company, Inc. is a leading provider of residential services in the region. Our mission is to provide exceptional customer service to our residents and their guests.

Job Summary

We are seeking an experienced Customer Service Representative to join our team. The successful candidate will be responsible for answering telephone calls and responding to resident inquiries in a courteous and professional manner.

Responsibilities

  • Answering telephone calls and responding to resident inquiries in a timely and efficient manner
  • Providing exceptional customer service to residents, vendors, and the general public
  • Completing maintenance work orders and service requests from residents and following through to ensure completion

Requirements

  • Prior experience in customer service or a related field
  • Excellent communication and interpersonal skills
  • Able to work independently with minimal supervision

What We Offer

  • A competitive salary of $45,000 per year
  • A comprehensive benefits package including health insurance, paid time off, and retirement savings plan
  • The opportunity to work for a dynamic and growing company with a reputation for excellence


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