Customer Service Liaison Assistant

3 weeks ago


Reno, Nevada, United States David's Bridal Full time

Company Overview
David's Bridal is a leading retailer of wedding dresses and formal wear. Our mission is to provide unparalleled customer service and create unforgettable wedding experiences for our guests.

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About This Opportunity
As a Customer Service Liaison Assistant, you will be an integral part of our customer service team, working closely with our sales team to resolve customer inquiries and concerns.

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Your Responsibilities
As a Customer Service Liaison Assistant, you will be responsible for:

  • Responding to customer inquiries via phone, email, and chat.
  • Resolving customer complaints and concerns in a timely and professional manner.
  • Collaborating with internal teams to deliver exceptional customer service.

Salary Range: $38,000 - $50,000 per annum (dependent on location and experience)
Benefits: Competitive compensation package, comprehensive training, and opportunities for career growth.
Requirements: Excellent communication and problem-solving skills, strong analytical abilities, and a passion for delivering exceptional customer experiences.


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