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Automotive Service Leader

2 months ago


Somersworth, New Hampshire, United States The Collins Business Group, LLC Full time

The Collins Business Group, LLC is seeking a dedicated and driven Service Manager to lead our team in providing exceptional automotive repair services.

As a key member of our organization, you will play a vital role in ensuring customer satisfaction by overseeing all aspects of our service operations. Your leadership and expertise will be instrumental in maintaining the highest standards of quality and efficiency within our fast-paced environment.

Responsibilities:
  • Direct and supervise a team of skilled technicians to deliver top-notch automotive repair services.
  • Develop and implement strategies to optimize service processes, enhance customer experience, and drive operational excellence.
  • Collaborate with other departments to ensure seamless coordination and efficient workflow throughout the organization.
  • Maintain accurate records, manage inventory, and adhere to all safety protocols and industry regulations.
  • Foster a positive and collaborative work environment that promotes teamwork, continuous improvement, and professional growth.
Qualifications:
  • Proven experience as a Service Manager or in a similar leadership role within the automotive repair industry.
  • Strong technical knowledge of automotive systems and repair procedures.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to effectively manage and motivate a team of technicians.
  • Commitment to providing exceptional customer service and exceeding expectations.