Branch Operations Manager

1 month ago


Needham, United States Orion Talent Full time
Assistant Branch Manager Job Description

Orion Talent, a leading military recruiting firm, is seeking a skilled Assistant Branch Manager to join their team. As a key member of the branch management team, you will play a vital role in ensuring the efficient operation of the branch and delivering exceptional customer service to independent foodservice operators.

Key Responsibilities:
  • Assist the Branch Manager in maintaining profitability and achieving operational goals.
  • Oversee personnel management, standards, and expectations, as well as training and development programs.
  • Ensure compliance with safety protocols, including HACCP and OSHA, and maintain a positive company image through courteous and efficient customer service.
  • Set operational missions for the branch and monitor employee activities to achieve goals and standards.
  • Assist with mentorship, coaching, and development of Department Managers, annual performance reviews, promotions, and other applicable actions.
  • Maintain communication with corporate partners and ensure accurate and timely completion of reports and paperwork.
Requirements:
  • 4 years' experience in management and operations.
  • Familiarity with warehouse, retail, or mass merchandising is beneficial.
  • Excellent oral and written communication skills.
  • Ability to prioritize and manage competing deadlines.
  • Understanding of profit/loss, inventory control, hiring/training, payroll, security/loss prevention.
  • Strong customer service and satisfaction mentality, able to adapt and address challenges.
Benefits:
  • Competitive salary range: $55K-$65K, with a reasonable first-year W2 of $70K-$90K or more.
  • Annual bonus ranging 20-40% of base salary based on performance milestones.
  • Flexible shift hours, including Saturday shifts as needed.
  • Full health, vision, and dental insurance, 401k match up to 6%, PTO, tuition assistance, and more.

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