VOCA Advocate

Catholic Community Services of Southern Arizona, Inc. is seeking a dedicated and compassionate VOCA Advocate to join our team. As a VOCA Advocate, you will play a vital role in supporting victims of crime and their families in our community.

• Conduct crisis intervention, safety planning, and screening for intervention services to hotline callers
• Provide ongoing services to program participants, including crisis intervention, safety planning, needs assessment, service plan development, advocacy, case management, coordination of care, referrals, and follow-up
• Maintain service records and documentation through progress notes, service plans, reviews, and completion of reports
• Facilitate, advocate, and support with the criminal justice system or other proceedings
• Provide individual, systems, or lay legal advocacy services
• Responsible for maintaining participant caseload
• Utilize the "Empowerment Model" of behavior and trauma-informed care approaches
• Responsible for the safety, well-being, and confidentiality of program participants and shelter residents accessing advocacy services
• Reduce isolation by reconnecting program participants with natural support systems
• Provide transportation relating to advocacy or case management needs to program participants accessing program services
• Plan and present community education for public awareness on domestic violence and other related crime victimization issues
• Plan and facilitate groups to increase knowledge of the impact of domestic violence, self-care, regaining control, and promoting healing in a culturally-sensitive manner
• Develop and maintain participant referral resources for the provision of community information and referrals
• Participate in a multi-system or interagency approach to increase responses or needs for victims of domestic violence
• Required to be on-call depending on program needs
• Adhere to licensure regulations, contract compliances, and program requirements
• Record Child and Adult Care Food Program (CACFP) meal counts and serve meals according to guidelines and to ensure CACFP program operational and administrative compliance
• May drive agency or personal vehicle on company business

• Bachelor's Degree in human services or related field; or two years of relevant experience
• 1 year of case management experience
• 1 year of experience working with the dynamics of domestic violence
• Ability to obtain health care certificates, including: CPR, First Aid, and Food Handlers' Certificate (employer paid)
• Proven strong communication skills - oral and written are clear, concise, and in an organized fashion using appropriate style, grammar, and tone
• Ability to effectively facilitate individual and group sessions
• Ability to develop and maintain effective working relationships with other staff, officials, community organizations, government agencies, and the general public
• Ability to stoop, climb, bend, and reach
• Required to lift 35 pounds 15% of the time

• Must be at least 18 years of age
• Valid driver's license, proof of insurance, and 39-month motor vehicle report
• Ability to obtain and maintain Arizona Level One Fingerprint Clearance Card and FBI National Criminal Records History Report (employer paid)
• Pass pre-employment drug screen (includes marijuana, regardless of recreational use laws) (employer paid)
• TB screening (employer paid)

• Master's Degree in human services or related field
• Bilingual in English and Spanish, verbal and written
• Additional years of directly-related experience